• Manage the day-to-day running of client accounts, implementing efficient project management including the creation of timelines, maintenance of internal and client-facing status reports, development of call agendas & summary notes

• Become point of contact for accounts, leading client calls & liaising with clients via email, with support from senior client services team

• Manage own workload and deadlines, in discussion with the team, with clear communication at all times

• Liaise with HCPs, freelancers, third party suppliers, and the wider Camino team

• Support cross-functional team to develop a wide range of deliverables including slide decks, websites, infographics, videos, eLearning, etc

• Support wider client services team with the financial management of key accounts including drafting budgets, financial tracking, forecasting and invoicing

• Support senior team to plan and resource accounts effectively (including writers, account handlers, designers etc), ensuring the full team has clarity on their roles, and ultimately the work is delivered on time and according to the brief

• Support organic growth of existing client accounts in collaboration with the wider team by identifying and scoping new projects and opportunities to expand our footprint

• Contribute to business development activities, including supporting the development of proposals and pitches

• Suggest ideas for improvements and innovation on projects and deliverables in terms of formats, content and process

• Start to contribute to the growth and development of the client services team and wider business

• At least 1 year working in a medical communication agency or similar environment

• Experience with a range of project types and therapy areas

• Ideally familiar with working across UK domestic, European and Global accounts

• Working knowledge of key industry codes of practice and healthcare systems

• No formal requirements for academic qualifications

• Exceptional communication skills, both written and verbal, with confidence building relationships in both face-to-face and virtual environments

• A natural team player who enjoys collaborating and bringing out the best in everyone around them, helping the team to enjoy the process and celebrate success

• A passion for delivering high-quality work that generates measurable results

• Attention to detail and passion for quality

• A growth mindset that seeks to solve problems and sees challenges and curve balls as an opportunity to learn and innovate

• Willingness to challenge the status quo with clients and colleagues by suggesting new ideas and ways of working to drive continuous improvement

• Digitally savvy including familiarity with standard business platforms and aptitude to adopt new technologies and systems

1. Apply via the form

2. We’ll be in touch to let you know if we want to set up an interview

3. You’ll have an initial chat with the hiring manager for this role; following this we’ll decide if we think you could be a good fit and ask if you are keen to proceed

4. If so, we’ll set up an interview, which will be informal in style and give you plenty of opportunity to ask us questions. Ahead of this we may ask you to complete a short task related to the role, which we’ll discuss with you during the interview

5. If you’re successful, a written offer will be with you within a maximum of 2 working days

We know it can be stressful and frustrating applying for a new job; throughout the process we aim to provide quick and honest communication. However, we are a small team, so please bear with us if we are slow to respond during busy periods. If you have questions prior to submitting an application, feel free to contact us via jobs@caminocomms.com